Privacy Policy - Effective August 8th, 2010.
For the purposes of this privacy policy, the terms "we", "us", and "our" refer to EasyMed Services SA. The terms "You(r)" and "Customer" refer to You as a user of EasyMedmobile.com Site.
EasyMed Services SA privacy policy includes transparency, accountability and choice regarding the collection and use of your personal information. If you have questions or complaints regarding our privacy policy or practices, please contact us at EasyMed Services SA, 8 rue Robert Céard, 1204 Geneva, or info@easymedmobile.com.
The purpose of EasyMedMobile.com is to provide a mobile health management tool for protected health information (PHI), designed to help the Customer. Protected health information (PHI) includes any individually identifiable health information.
EasyMedMobile.com aims to help the Customer to comply with their medical treatments or to avoid missing their medical appointments by assisting them thanks to a two-way SMS messaging feature. EasyMedMobile.com also allows the Customer to store and manage their own PHI.
To benefit from certain features of EasyMedMobile.com platform, the Customer must purchase a subscription via the EasyMedMobile.com website.
The Customer is urged to maintain up to date medical details, indicating their PHI. The customer may, however, under their sole discretion, be assisted by their doctor and / or other health professionals.
PHI includes the Customer’s full name, home address, e-mail, username and password to access the EasyMedMobile.com service and the mobile number on which the SMS reminder is to be sent.
PHI also includes type of medical treatment, day, time, dosage and frequency, side effects from treatments, allergies and vaccination history and medical appointments.
PHI are recorded and stored within EasyMedMobile.com. The Customer can access this information online at EasyMedMobile.com by clicking on the "Sign In" button bringing them to their personal page.
Customer’s contact information contains: name, surname, gender, email, password and mobile phone number.
We use Customer’s Contact information to:
When subscribing to EasyMedMobile.com, the Customer indicates his Contact Information. The Customer is identified by EasymedMobile.com by his email and password. He can access his personal page online after the identification procedure. If the Customer forgets the password, he can receive a new password via email by submitting a request at EasyMedMobile.com.
We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information. We use another company to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about visitors to our site.
This Privacy Policy shall apply as soon as the Customer is notified by email of his subscription to EasyMedMobile.com. This confirmation is sent to the Customer immediately following the subscription.
Validation of the Customer's phone number account is also subject to the receipt of a confirmation SMS sent by the Customer as detailed in the EasyMedMobile.com website.
EasyMed Services reserves the right to request proof of identity and, where appropriate, to refuse registration if the Customer’s data is inaccurate or incomplete. Data stored by the registration system of EasyMedMobile.com is used as verification of purchase date.
The PHI supplied by the Customer is strictly confidential. This information is used by EasyMed Services SA exclusively to enable the EasyMedMobile.com following a strict privacy policy.
The confidentiality of Customer’s PHI is handled by an identification system including Customer’s email and password. It is the Customer’s responsibility to take all measures to prevent access and misuse of his PHI. In particular, the Customer expressly undertakes all measures to guarantee the confidentiality and security of his user name and password. The Customer bears all risks arising from the knowledge and use of these elements by third parties. Article 10 of the Terms of Use is reserved. The Customer undertakes to promptly inform EasyMed Services SA of any breach of security and any misuse by third parties of his user name, password or personal and Medical Data.
We do not share, sell, rent, or trade PHI with third parties for their promotional purposes.
EasyMed Services SA will not disclose the Customer’s PHI to third parties without explicit prior written permission of the Customer. EasyMed Services however reserves the right to use Contact Information transmitted by the Customer to ensure efficient operation of the EasyMedMobile.com service.
We may also disclose your personal information as required by law such as to comply with a subpoena, or similar legal process.
Such data can also be used to create anonymous statistics to monitor the EasyMedMobile.com service and, where appropriate, to improve it. These statistics may be disclosed publicly.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at security@easymedmobile.com. Sensitive information collected on our order form is encrypted using secure socket layer technology (SSL).
The Customer may allow his healthcare provider or relatives to consult the Customer's PHI, and to register his medical appointments.
When a healthcare provider or relative wants to access to Customer’s PHI and / or enter a medical appointment, he must first receive the Customer’s permission.
EasyMedMobile.com implements a set of privacy protections to all Customers with respect to their health information:
In addition, the Customer must :
The preservation and processing of PHI are made by following the safety standards for data protection and are subject to the provisions of the Swiss Federal Act on Data Protection.
The PHI are those that the Customer has sent to EasyMed Services SA as well as data sent to EasyMed Services SA by healthcare providers with express authorization of Customer, in accordance with Article 10 § 2 of the Terms of Use. In any case, EasyMed Services SA does not collect information about the Customer; Articles 9 § 4 and 9 § 5 of the Terms of Use are reserved.
Through out the term hereof, the Customer may at any time decide to amend or delete all his PHI at EasyMedMobile.com by signing into his account and choosing “Edit” or “Delete” in the appropriate section. After the expiration of the EasyMedMobile.com subscription, the PHI can be removed only with the written request of the Customer and upon the payment of an administrative fee.
The Customer may also change, at any time during the term of this agreement, his PHI via the EasyMedMobile.com by clicking on "My Account". However, after the expiration of the agreement period the Customer’s account and PHI can be removed only with the written request of the Customer and upon the payment of an administrative fee.
EasyMedMobile.com service development has been made accurately. EasyMed Services makes every effort to ensure top quality and reliable services.
EasyMed Services SA accepts no liability for the accuracy and completeness of Customer’s PHI, which is made available and communicated to EasyMed Services SA by the Customer.
We enable you to create a profile, and share information such as messages, photos, and videos with others. Please note that we cannot control the actions of others with whom you may choose to share your pages and information.
EasyMed Services SA has no control of ownership in or to the PHI that are stored on EasyMedMobile.com. All such data therefore is under the sole contest and responsibility of the Customer, even if the Customer does not register the data personally. It belongs exclusively to the Customer to ensure the accuracy and completeness of his PHI and allows the Customer to modify the data without delay in case of change.
As such, the information, content and services offered by EasyMed Services SA do not substitute in any way to the consultation or prescriptions of a general practitioner or specialist.
It is the Customer’s sole responsibility to take all necessary measures to protect himself against unauthorized manipulation of his telecommunications facilities and of the data transmitted, accessible and stored on EasyMedMobile.com.
In case of loss or theft of the mobile phone or other electronic equipment to receive and send SMS, the Customer must imperatively and immediately inform EasyMed Services SA to stop and block the EasyMedMobile.com service.
EasyMed Service SA may in no circumstances be held liable for the misuse or misrepresentation of data transmitted or downloaded to the Customer or the lack of conformity vis-à-vis his treatment.
EasyMed Service SA does not guarantee continued access or operation without failure, nor the accuracy and completeness of data transmitted or downloaded.
The reminder service and management of medical treatment is done through public telecommunications facilities (mobile telephone network and Internet), which are not specifically protected for this purpose. EasyMed Services SA accepts no liability in case of damages resulting from:
All communications, information and / or notifications to be sent under this agreement shall be in writing and shall be considered validly made if they are given:
Links to Other Web Sites
Our Site includes links to other Web sites whose privacy practices may differ from those of EasyMed Services SA. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Such changes will not affect current subscriptions but will come into force in case of renewal or purchase of a subscription to EasyMedMobile.com by the Customer.